Case: Normally you can sync partner, product, order, and vehicle data from your system directly to the Website instead of using Web form & Excel template. However, the sync button disappeared and you cannot carry out this action.
Reason: Config "Integrated ERP" of Manufacturing Account was turned off.
Solution: To turn on Config "Integrated ERP" of Manufacturing Account, please follow these instructions:
- Step 1: Go to [Organization].
- Step 2: Click on the [Edit] button of the Manufacturer.
- Step 3: Click on [More Configuration].
- Step 4: Choose [Systems] on the left column of the table, tick "Integrated ERP" to allow synchronization, then [Save].
Only Admin accounts can carry out the above actions. Other accounts which is below Admin level need to contact Administrators for support in case the sync button disappears.
Updated 10 months ago