How to retrieve password?
To retrieve password on Mobile App, please following these instructions:
1. Log into Home Screen on Mobile App.
![1.1.png 260](https://files.readme.io/b72a5df-1.1.png)
2. Select [Forgot Password] below the [Sign in] button.
![1.2.png 260](https://files.readme.io/530ec1d-1.2.png)
3. Enter your [Username], then click [Email me a recovery link].
![1.3.png 262](https://files.readme.io/39d51fe-1.3.png)
4. The recovery email will be sent to your email including a 6-digit code.
![1.4.png 261](https://files.readme.io/70b4a6f-1.4.png)
5. Enter your code and then click [Change Password]
![1.5.png 262](https://files.readme.io/716936a-1.5.png)
6. Reset the password by entering [New Password] twice to confirm, then press [Change Password].
![1.7.png 263](https://files.readme.io/26cb47a-1.7.png)
7. The system will send a pop-up notification after retrieving the password successfully.
![1.6.png 263](https://files.readme.io/537852c-1.6.png)
Notice
In case you cannot access to the Mobile App or forget the Email Address which is used to retrieve password, please contact your Administrator for support.
Updated over 2 years ago
What's Next