Separate Vehicle Delivery (Split Order)

• By default, if a Customer places multiple Orders, the system will always assign all those Orders to a single Vehicle
• This article will instruct you on how to configure so that each Order will be delivered by a separate vehicle, by setting up the Orders as Split Orders

Compulsory Preparation

• You must disable the configuration Split Delivery. To disable the configuration Split Delivery, follow the steps below
• • Step 1: Navigate to tab Organization
• • Step 2: Edit information for a Branch (the organization must be a Branch)
• • Step 3: Click the tab More Configuration > Algorithm
• • Step 4: Scroll down and untick the box of Split Delivery
• • Step 5: Click Save for changes to take effects.

Create Orders

Create Orders using Web form

• During the Order creation process using Web form, tick the Separate Vehicle checkbox for Every Order placed by the same Customer

Create Orders using Excel template

• During the Order creation process using Web form, input the value TRUE into the Splitted cell of every Order placed by the same Customer

Route Plan Optimization process

• During the Route Plan Optimization process, each Split Order of the same Customer will be assigned to a different Vehicle