Default Vehicle Types

• As has been mentioned in the Manage Vehicles article, in VRP/DC model by default there are three Vehicle Types: Motorbike, Truck, and Semi-truck
• When you carry out the Route Plan optimization process on the Route Plan (Map View), on the Timeline panel, the Vehicles of the Motorbike type will be represented by the motorcycle icon , and the Vehicles of the Trucks/Semi-trucks type will be represented by the truck icon

• This article will explain how you can specify the allowed Vehicle Types among the above three for each Customer

Configure customers

• You need to specify the delivery medium(s) accepted by each customer

Configure existing customers

• Navigate to Partners > Customer List tab
• Click on Edit icon of the customers who you want to configure

• On the Edit Customer screen, scroll down and click on More Configurations to open the algorithm configuration section
• Specify the delivery medium required by that customer by inputting in both the Bike Only and Truck Only fields. There are two possible values to input: TRUE - that customer accepts that delivery medium to deliver to them; and FALSE - that customer does not accept that delivery medium to deliver to them
• Click Save to confirm the changes

• There are three input options:

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WARNING!

DO NOT input the TRUE value in both of these fields! That will cause a confusion to the system and the route optimization process will not be able to start

Configure new customers

• If you create new customers using Web form, follow the instruction described above
• If you create new customers using Excel template, there are also Truck Only and Bike Only fields. Input similarly like on Web form

Route Plan Optimization

• The Route optimization process will take into account the configurations you have made for each customer, and will allocate delivery vehicles correspondingly
• Make sure that there are active vehicles accepted by those customers, otherwise the Route optimization process can not generate results