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User Guide

Manage Users

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After finished creating User groups, the administrator can proceed to creating and managing individual users within each User group

Locate user list

  • Navigate to Organizations > User List tab
  • This tab lists all the users under an organization's management
  • The top organization administrator accounts can view all users of every organization under their management
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Create users

Option 1: Create single user using web form

  • Please refer to the CRUD functions article to know the general steps about creating single objects using Web form
  • When using Web form, the information fields of a new user must be input in the following sequence to ensure no mistakes:
  1. Organization Name
  2. Groups
  3. Username
  4. Password; Re-password
  5. Email
  6. Phone Number
  7. Full Name
  8. Vehicle Type (If the user being created is a Truck tractor driver)
  9. Other optional information fields
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Option 2: Create multiple users using Excel template

  • Please refer to the CRUD functions article to know the general steps about creating multiple objects using Excel template

User information fields

Basic information fields

Information fieldDescription
Organization Name (Web form); Organization Code (Excel template)
(Required)		1. Description:
The organization which manages the user being created
2. Input rules:
Web form:
Click on this field. Input the appropriate Organization Name into the search bar then choose from the drop down menu
Excel template:
Copy the appropriate Organization code on Web app, then paste into this cell
Note:
The Organization Code can be found under "Organization Code" column in "Organizations > Organization List" tab
One administrator/dispatcher can belong to more than one organization
Groups (Web form); User Group Code (Excel template)
(Required)		1. Description:
User group in which the user being created belong
2. Input rules:
Web form:
Click on this field. Input the appropriate User group name into the search bar, then select from the drop down menu
For users who are truck tractor drivers, always input the following value into this cell: DELIVERER
Excel template:
Copy the appropriate User group code on Web app, then paste into this cell
Note:
The User group name and User group code can be found under "Group Name" and "Group Code" columns in "Organizations > Group List" tab
Username
(Web form + Excel template)
(Required)		1. Description:
Username of the user being created. The user will use this username to login to Web app (For administrators/dispatchers) or Mobile app (For truck tractor driver)
2. Input rules:
Maximum 15 characters
Letters and numbers are inputtable. Special characters (Not letters and numbers) and spaces will not be inputtable
Password; Re-password
(Web form + Excel template)
(Required)		1. Description:
Password of the user being created. The user will use this password to login to Web app and Mobile app
2. Input rules:
Read the password rules in this article: User account setup
Input the same password value into both Password and Re-password fields
Email
(Web form + Excel template)
(Required)		1. Description:
Email address of the user being created
2. Input rules:
Web form:
Write the correct, existing email address of the user being created
Excel template:
Write the correct, existing email address of the user being created
You MUST remove all hyperlinks from the email addresses before uploading. Read this article for instruction: CRUD functions
Phone Number
(Web form + Excel template)
(Required)		1. Description:
Phone number of the user being created
2. Input rules:
Format: Numbers only. Must not contain spaces
For example: "090 181 0800" or "090.181.0800" is not acceptable; "0901810800" is acceptable
Full Name
(Web form + Excel template)
(Required)		1. Description:
Full name of the user being created
2. Input rules:
Format: Free-form

Additional information fields for drivers

  • On Web form, if the user being created is a Truck tractor driver, you need to input additional information field by clicking on More Configurations
Information fieldDescription
Vehicle Type (Web form); Type Of Vehicle (Excel template)
(Required)		1. Description:
Type of vehicle operated by the driver being created
2. Input rules:
Web form:
Click on the field. Choose the following value from the drop down menu: tl
Excel template:
Input the following value into the cell: tl

Update user information

  • Please refer to the CRUD functions article to know the general steps about updating objects in Abivin vRoute
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Delete users

  • Please refer to the CRUD functions article to know the general steps about deleting objects in Abivin vRoute
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Reset user password

  • If you login with the top administrator account of your organization, you can reset passwords of other users to a random password, in case those users forgot their passwords
  • On the row of the users who wish to reset password, click on Reset Password symbol
  • Click OK on the pop out message
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  • The users will receive an email enclosed with the random passwords. They can use the random passwords to login to their accounts. They can decide to change the password to a new one or not

Updated over 5 years ago