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Getting Started
User Guide Introduction
Abivin vRoute Glossary
Abivin vRoute System Resources
System Requirements
First-time User Setup
System Operations
Search & Filter Functions
Page Display & Navigation Functions
Get Location Coordinates
API Key
Web App Tutorials
[Inner City] VRP/DC Model
Manage Organizations (Eng)
Configurations by Organization type
Manage Users
Manage Vehicles
Vehicle Usage History
Manage Customers
Manage Customer Groups
Manage Product Categories
Manage Products
Manage Product Inventory
Manage Actions
Manage Sales Orders
Unplanned (Missing) Orders
Failed Orders
Route Plan Optimization (Map View)
Route Plan Adjustment (Map View)
Delivery Progress Tracking
Route Plan Optimization (List View)
Separate Vehicle Delivery (Split Order)
Service Time Calculation
Accompanied Vehicles
Rental Vehicles
Electronic Proof of Delivery
Salesmen
Consumers
Shipper
Crossdock
Sun Warehouse
Geographical Clustering
Familiarity Constraint
Flexible Vehicle Types
Hard Time Window
Road Constraints
Default Vehicle Types
Cold Chain
Open Route
Nearest Neighbor Sequence Route
Limit Number Of Delivery Shifts/Delivery Trips
FTP Server
ERP System
Vehicle Lunch Break
Convert Tool (Standalone)
Custom Import Tool
Dashboard
API Key
Audit Log
Vehicle Capacity Constraint
Vehicle Priority Configuration
Split Delivery (Automatic)
Configuration Un(loading) Time
Reports
VRP - Carrier Plan for Shipper Model
Select Management Model
Manage Organizations
Configurations by Organization Type
Manage Products
Manage Vehicles
Transport Services
Manage Actions
Manage Sales Orders
Big Orders
Route Optimization
[Intercity] PDP Model
Manage Organizations
Manage Users
Enable PDP model
Manage Vehicle Types
Manage Vehicles
Manage Actions
Manage Customers
Manage Sales Orders
Planned Loading/Unloading time calculation
Route Plan Optimization (Map View)
Manage Tasks
Reports
PDP - Shipper Plan for Carrier Model
Manage Organizations
Configurations by Organization type
Manage Users
Manage Vehicle Types
Manage Vehicles
Manage Product Categories
Manage Actions
Transport Services
Manage Sales Orders
Route Plan Optimization (Map View)
Route Map Screen Functions
Manage Tasks
Reports
Manage Charges
[International] Intermodal Container Transport – Road Model
Manage Organizations
Configurations by Organization type
Manage User groups
Manage Users
Manage Customers
Manage Terminal Tractors
Manage Trailers
Manage Containers
Manage Actions
Manage Shipments
Interact with Shipments
Manage Requests
[International] Intermodal Container Transport – Sea Model
Select Management Model
Manage Organizations
Configurations by Organization type
Manage User groups
Manage Users
Manage Customers
Manage Containers
Manage Barges
Manage Actions
Manage Shipments
Shipment Operation
Report
Dashboards
Mobile App Tutorials
Delivery App - General Instruction
VRP/DC Model
Driver (Deliverer)
Salesmen
Consumer App
Reasons and solutions when not able to perform tasks
VRP - Carrier Plan for Shipper Model
Driver (Delivery men)
PDP Model
Depot Driver
PDP - Shipper Plan for Carrier Model
Transporter Driver
Warehouseman
Intermodal Container Transport – Road Model
Mobile App Interface
Request trailers and shipments
Perform shipment tasks
Shipment Charges
Intermodal Container Transport – Sea Model
Mobile app user interface
Perform shipment tasks
WMS and TMS Processes
Inbound Logistics
Outbound Logistics
Inventory Quantities
TMS Processes
Pick and Pack Action
Shipping Action
Processes & Policies
Terms and Conditions
Online Support System
Service Level Agreement
Abivin vRoute Privacy Policy
Miscellaneous Support
Install TeamViewer QuickSupport
Install APK files
FAQs
Organization
How to retrieve password on the website?
How to reset staff account's password?
Why I cannot create the Manufacturer using Excel Template
Why I cannot import files into the system?
How to change password on the Website?
Customer
Why the sync button is not displayed on the system?
Why the Customers' data does not display MDP code?
Product
How to import Product for all Organization?
Order
Why I cannot upload the Order file to the Website?
Why I cannot change the Order date?
FAQ with Custom Import
Why I cannot fetch old orders?
Why I cannot view my uploaded orders?
Transportation
Why I cannot find a solution when optimize the route planning?
Missing order reasons and how to resolve them?
Why the locked route lasts more than 24 hours?
How to optimize the route for more than 24 hours?
How to re-optimize the route plan?
Why can ambient-temperatured vehicles carry frozen products?
Why I cannot find the vehicle on Map View?
Why I cannot move Missing Orders into the route plan?
Why a vehicle is used for several shifts after optimization?
Are the shift codes duplicated?
Mobile
How to change password?
How to retrieve password?
How to update the latest version?
Why I cannot use the Mobile App?
Why I cannot conduct tasks on Mobile Apps?
Releases
Oct 04, 2022 - Release Notes
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VRP/DC Model
Suggest Edits
Updated over 2 years ago
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