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Getting Started

  • User Guide Introduction
  • Abivin vRoute Glossary
  • Abivin vRoute System Resources
  • System Requirements
  • User Registration
  • First-time User Setup
  • System Operations
  • Search & Filter Functions
  • Page Display & Navigation Functions
  • Get Location Coordinates
  • API Key

Web App Tutorials

  • [Inner City] VRP/DC Model
    • Manage Organizations (Eng)
    • Configurations by Organization type
    • Manage Users
    • Manage Vehicles
    • Vehicle Usage History
    • Manage Customers
    • Manage Customer Groups
    • Manage Product Categories
    • Manage Products
    • Manage Product Inventory
    • Manage Actions
    • Manage Sales Orders
    • Unplanned (Missing) Orders
    • Failed Orders
    • Route Plan Optimization (Old Map View)
    • Route Plan Adjustment (Map View)
    • Delivery Progress Tracking
    • Route Plan Optimization (List View)
    • Separate Vehicle Delivery (Split Order)
    • Service Time Calculation
    • Accompanied Vehicles
    • Rental Vehicles
    • Electronic Proof of Delivery
    • Salesmen
    • Consumers
    • Shipper
    • Crossdock
    • Sun Warehouse
    • Geographical Clustering
    • Familiarity Constraint
    • Flexible Vehicle Types
    • Hard Time Window
    • Road Constraints
    • Default Vehicle Types
    • Cold Chain
    • Open Route
    • Nearest Neighbor Sequence Route
    • Limit Number Of Delivery Shifts/Delivery Trips
    • FTP Server
    • ERP System
    • Vehicle Lunch Break
    • Convert Tool (Standalone)
    • Custom Import Tool
    • Dashboard
    • Audit Log
    • Vehicle Capacity Constraint
    • Vehicle Priority Configuration
    • Split Delivery (Automatic)
    • Configuration Un(loading) Time
    • Reports
  • VRP - Carrier Plan for Shipper Model
    • Select Management Model
    • Manage Organizations
    • Configurations by Organization Type
    • Manage Products
    • Manage Vehicles
    • Transport Services
    • Manage Actions
    • Manage Sales Orders
    • Big Orders
    • Route Optimization
  • [Intercity] PDP Model
    • Manage Organizations
    • Manage Users
    • Enable PDP model
    • Manage Vehicle Types
    • Manage Vehicles
    • Manage Actions
    • Manage Customers
    • Manage Sales Orders
    • Planned Loading/Unloading time calculation
    • Route Plan Optimization (Map View)
    • Manage Tasks
    • Reports
  • PDP - Shipper Plan for Carrier Model
    • Manage Organizations
    • Configurations by Organization type
    • Manage Users
    • Manage Vehicle Types
    • Manage Vehicles
    • Manage Product Categories
    • Manage Actions
    • Transport Services
    • Manage Sales Orders
    • Route Plan Optimization (Map View)
    • Route Map Screen Functions
    • Manage Tasks
    • Reports
    • Manage Charges
  • International Logistics - Inland Carrier - Road Mode
    • Manage Organizations
    • Configurations by Organization type
    • Manage User groups
    • Manage Users
    • Manage Customers
    • Manage Terminal Tractors
    • Manage Trailers
    • Manage Containers
    • Manage Actions
    • Manage Shipments
    • Interact with Shipments
    • Manage Requests
  • [International Logistics] Inland Carrier - Inland waterways
    • Select Management Model
    • Manage Organizations
    • Configurations by Organization type
    • Manage User groups
    • Manage Users
    • Manage Customers
    • Manage Containers
    • Manage Barges
    • Manage Actions
    • Manage Shipments
    • Shipment Operation
    • Report
    • Dashboards
  • Route Plan Optimization (New Map View)

Mobile App Tutorials

  • Delivery App - General Instruction
  • VRP/DC Model
    • Driver (Deliverer)
    • Salesmen
    • Consumer App
    • Reasons and solutions when not able to perform tasks
  • VRP - Carrier Plan for Shipper Model
    • Driver (Delivery men)
  • PDP Model
    • Depot Driver
  • PDP - Shipper Plan for Carrier Model
    • Transporter Driver
    • Warehouseman
  • Intermodal Container Transport – Road Model
    • Mobile App Interface
    • Request trailers and shipments
    • Perform shipment tasks
    • Shipment Charges
  • Intermodal Container Transport – Sea Model
    • Mobile app user interface
    • Perform shipment tasks

WMS and TMS Processes

  • Inbound Logistics
  • Outbound Logistics
  • Inventory Quantities
  • TMS Processes
    • Pick and Pack Action
    • Shipping Action

Processes & Policies

  • Terms and Conditions
  • Online Support System
  • Service Level Agreement
  • Abivin vRoute Privacy Policy

Miscellaneous Support

  • Install TeamViewer QuickSupport
  • Install APK files

FAQs

  • General
    • Cách chỉnh sửa hồ sơ cá nhân trong tài khoản của bạn
  • Organization
    • How to retrieve password on the website?
    • How to reset staff account's password?
    • Why I cannot create the Manufacturer using Excel Template
    • Why I cannot import files into the system?
    • How to change password on the Website?
  • Customer
    • Why the sync button is not displayed on the system?
    • Why the Customers' data does not display MDP code?
    • Is there any quick way to obtain the customer's coordinate based on the address?
  • Product
    • How to import Product for all Organization?
  • Order
    • Why I cannot upload the Order file to the Website?
    • Why I cannot change the Order date?
    • FAQ with Custom Import
    • Why I cannot fetch old orders?
    • Why I cannot view my uploaded orders?
  • Transportation
    • Why I cannot find a solution when optimize the route planning?
    • Missing order reasons and how to resolve them?
    • Why the locked route lasts more than 24 hours?
    • How to optimize the route for more than 24 hours?
    • How to re-optimize the route plan?
    • Why can ambient-temperatured vehicles carry frozen products?
    • Why I cannot find the vehicle on Map View?
    • Tại sao một số đơn bị rớt khi lên lộ trình?
    • Tại sao tôi không chốt được lộ trình?
    • Why I cannot move Missing Orders into the route plan?
    • Why a vehicle is used for several shifts after optimization?
    • Are the shift codes duplicated?
    • Why I cannot plan the route when there is no order available?
    • Cách khắc phục vấn đề không thể khởi tạo được lộ trình
  • Mobile
    • How to change password?
    • How to retrieve password?
    • Why I cannot work or check-in?
    • How to update the latest version?
    • Why I cannot use the Mobile App?
    • Why I cannot conduct tasks on Mobile Apps?
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